Job Title: Development Associate
In 1979, Helping Hands (HH): Monkey Helpers for the Disabled, Inc. was founded to help adults with spinal cord injuries and other mobility impairments throughout the U.S. live more independent and engaged lives. This was accomplished by providing individuals and their families, free of charge, a unique service animal: a highly trained capuchin monkey to help with their daily tasks.
The only organization of this kind, Helping Hands, for the last 41 years, raised and trained these special service animals, carefully matched them with appropriate recipients across the nation, and provided active support and care for the duration of each placement. The organization also provided the highest level of care for the monkeys in the program throughout their lifetimes.
Due to changes in society, including 38 out of 50 states prohibiting primates in homes, Helping Hands is now welcoming many older service monkeys back to the Helping Hands home. Additionally, as the service monkeys retire, and placements in homes cease, the organization is also undergoing a major transformation as it begins to prepare for the next forty years.
We are currently seeking a Development Associate to join us during this very exciting next phase to take on the challenge of managing our existing donor base and assisting the Director of Development in raising a $1.5 - $2 million operating budget. In addition, the Development Associate may provide support to the final design and implementation of a capital campaign.
This is an excellent opportunity for an individual who wants to participate in a mission driven organization and have a daily impact on its fundraising and development success. Individuals with grant-writing skills are highly desired. This position reports to the Director of Development.
- Participate in and support all fundraising and development activities as needed or assigned.
- Work with the Director of Development (DoD) within a comprehensive fundraising operation that includes multi-channel giving campaigns, data management, and systems reporting.
- Proactively prepare for, support, and implement activities listed in the annual development calendar and program.
- Provide administrative support to the DoD for special projects including, but not limited to, the annual fund, the major gifts campaign, and the capital campaign.
- Coordinate and renew all required fundraising-related permits, fees, and registrations without lapse or penalty.
- Participate in the planning and execution of all events, including special events.
- Assemble the Board of Directors manual, and distribute updated materials for extant manuals as needed, under the direction of the DoD and the Executive Director (ED).
- Support the DoD, the ED, and the board of directors in the recruitment of potential new volunteer participants in various volunteer stakeholder positions associated with HH, including the board of directors, the board committees, and advisory boards.
- Other tasks and activities as assigned by the DoD.
Donor Acquisition and Stewardship
- Work with the DoD and others on donor stewardship programs and outreach.
- Serve as the primary initial contact for donor, funder, media and external inquiries. This includes overseeing and responding to email, internet, US mail, and telephone inquiries.
- Recognize and promptly convey to the DoD and the ED any inquiry or request that appears to merit an individualized, curated, or special response.
- Support the DoD, ED, and board members in their individualized outreach to and stewardship of major donors.
- Ensure timely outreach to and stewardship of all donors and prospective donors.
- Work with the DoD, Director of Communications (DoC) and others as appropriate on communications materials aimed at donor cultivation.
- Continuously update all donor contact information in the assigned system(s), and produce related reporting.
- Generate donation acknowledgements and recognition.
Systems Management and Upkeep
- Ensure that all gift, contact, and donor background data is accurately and promptly entered into HH’s donor management database system (currently Raisers Edge).
- Participate in and ensure monthly reconciliation of gift reporting in the donor management database with the periodic monthly, annual and special projects financial reporting produced by the bookkeeper and the Treasurer.
- Ensure that all gifts received are processed and responded to correctly and promptly.
- Implement HH’s gift management policies and expectations.
- Recognize and promptly convey any gift management related concerns or issues to the DoD and the ED.
- Periodically review and update donor information retained in the donor management database for accuracy and relevance. Produce donor background reporting as needed.
- Train and oversee the work of other user(s) of the donor management database system, including other staff and board members.
- Produce periodic and special analytic and metric reporting as needed by the DoD, the ED, the Treasurer, and the board of directors for planning, oversight, and management of the development effort. This includes producing reporting from the donor management database system (Raiser’s Edge) and other sources.
- Collect and provide reporting of data required for monthly financial closings and the annual audit.
EDUCATION AND EXPERIENCE REQUIREMENTS
- 3-5 years of prior success in nonprofit fundraising roles of increasing complexity, with knowledge and experience in fundraising techniques.
- Skilled working knowledge and proficiency in Raiser’s Edge or other comparable donor database product, along with excellent skills in Microsoft Office.
- Strong, demonstrated relationship building skills and ability to thoughtfully identify and implement effective ways to engage and strengthen funder relationships.
- Excellent written skills. Prior experience in grant writing a plus.
- Excellent oral communication skills.
- Demonstrated effectiveness in fostering partnerships among staff in different functional areas and the ability to bring teams together to support development efforts.
- Able to work effectively in a small office environment and build strong collaborative relationships with co-workers, donors, volunteers, clients, and board members.
- Exceptional time-management and project management abilities.
- Exceptional attention to detail.
- Sense of humor.
- Minimum of an undergraduate degree in a related field is required.
To adequately perform the duties of this job the Associate is required to be physically present in the office to interact with co-workers and others both face-to-face and through audio and visual technology. To fulfill the position, the Associate and is routinely required to sit, stand, walk, stoop, kneel, and use their hands to finger and handle controls, read, write, hear, and talk. The job will require the Associate to sit for long periods of time and use a computer and computer keyboard. The Associate is frequently required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. The Associate must be able to speak, read, and write in English.
The work environment is fast-paced and sometimes intense in an “open office environment”. The noise level is usually moderate, but will vary occasionally. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, positive and constant communication with donors, co-workers and others is required.
Salary and benefits:
Helping Hands employees receive benefits including health, dental, and disability insurance and are eligible to participate in a 401(k) retirement savings plan.
The salary range for this position is $45,000-$50,000 depending upon qualifications.
How to Apply:
All qualified applicants should email email@example.com with a resume along with a cover letter. Resumes without cover letters will not be considered.
Helping Hands is an Equal Opportunity Employer committed to building a multicultural organization. We actively seek a diverse pool of candidates.